Testimonials at John L Smith Used Cars, West Chester, PA, 610-436-4909

John L Smith Used Cars

610 436-4909 $$$

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Terry Hannan

Oct 4, 2024

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David was very helpful. No pressure, answered my questions honestly and overall a great experience. Highly recommend.

John L Smith Used Cars

610 436-4909 $$$

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Ann Carolyn Bush

Mar 17, 2024

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John L Smith is one of the best auto dealerships I have ever been to ...understanding and works with the client on financing.. test drove 2- 2017 Nissan Altimas they perfect...clean..no scratches....well maintained ..will have it ready Monday to pick up and when insurance monies are released.. we will drop off the check..asked for deposit... can't get any better than this..will send buyer agreement to my daughter Monday .... if you're looking for honesty John is the one to go see.. amazing job John

John L Smith Used Cars

610 436-4909 $$$

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Iesha Knight

Nov 28, 2023

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John L Smith is the best team ever ( no family) that's the way I feel about them.... This family makes me feel so blessed to know them all.... When it comes down to use or new it's one of a kind... l love you guys please keep up the good amazing job that all of y'all do ❤️‍🔥❤️‍🔥❤️‍🔥🙏

John L Smith Used Cars

610 436-4909 $$$

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Lori Jones

Oct 1, 2023

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Absolutely the most caring, fully honest, and explained everything, my credit score went up, and I love my Subaru legacy sooooo much! However the kindness and compassion is priceless...thank you

John L Smith Used Cars

610 436-4909 $$$

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Mark R

Jun 2, 2023

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Needed emergency tire replacement & Mr.Phillips had me back on the road in less than an hour. Extraordinary

John L Smith Used Cars

610 436-4909 $$$

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Charles Rechner

Dec 30, 2022

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I just purchased as very nice Nissan Maxima from John Barone at John L Smith used cars. John was very accommodating and made my buying experience smooth and seamless. Thank You very much John!

John L Smith Used Cars

610 436-4909 $$$

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jehna bush

Oct 1, 2022

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Very pleased with my interactions online and by phone with sales (thank you Armen!) and manager. Their communication was speedy and informative and they clearly prioritize organization, efficiency, and great customer service. I ended up finding a different car but they couldn't have been nicer and they post quality photos and descriptions and answer questions fast. I hope the next time I am in the market for a used Volvo I can become a customer as I was very well taken care of without having made a purchase yet. Thank you!

John L Smith Used Cars

610 436-4909 $$$

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Kimberly Robinson

Sep 30, 2022

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I have been going to John L. Smith for many years and they always are truthful, honest, extremely helpful, knowledgeable and nice! I will not take my car anywhere else. The service is great and I love Paul. Paul will get your car right! When I trade my car in, I plan to go to John L. Smith! Remember Paul at John L. Smith!

John L Smith Used Cars

610 436-4909 $$$

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Ann Dolinger

Sep 17, 2022

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They are very nice and friendly. We have bought 5 cars from them. It is a wonderful place.

John L Smith Used Cars

610 436-4909 $$$

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Natashia Scott

Aug 14, 2022

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I recently took in my 2012 Hyundai Sonata because it was acting strange. Some lights were on the dash that I knew were false, my doors wouldn't lock unless I locked them manually and the inside lights wouldn't come on at all. I had service look at it and they fixed the problem in adequate time. They even made sure I had a car to rent from them while they had mine. When I came back to get it everything I explained to them was taken care of. Great job!

John L Smith Used Cars

610 436-4909 $$$

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Maggie West

Aug 6, 2022

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John is great! He works with your budget and is honest and thorough. My entire family goes to John L Smith for our cars and we always drive away satisfied. His prices are fair and financing is quick and easy. I wouldn't recommend anyone else!

John L Smith Used Cars

610 436-4909 $$$

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John Wayne

Jul 19, 2022

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It's been almost 6 months since I bought my Mazda from John L. Smith . I had been looking for awhile and found the market during Covid to be full of overpriced late model vehicles and really beat older cars. My search came to an end when John Barone showed me a good looking well maintained car. He explained how Joh L. Smith stood behind what they sold. I have not had one problem since my purchase and feel I have something that will give me years of service. I fully recommend John L. Smith to anyone in the market for a used car

John L Smith Used Cars

610 436-4909 $$$

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Tracy Heim

Jun 22, 2022

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Always dependable, friendly service. If their service department recommends work, they are always honest about it.

John L Smith Used Cars

610 436-4909 $$$

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Vince Romano

Jun 22, 2022

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courteous, knowledgable, and thorough. Makes me feel good to have the JLS professionals work on my car. Thank you

John L Smith Used Cars

610 436-4909 $$$

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Ann Dolinger

Jun 20, 2022

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Great affordable car and very nice friendly people

John L Smith Used Cars

610 436-4909 $$$

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Jayne VonBergen

Jun 20, 2022

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I love this place! Owner and workers really care. This is my second vehicle from here. Service is great! They work with you on everything from financing, insurance, and loaner cars during repairs. They even have rentals if you need one. I have recommended them to at least 5 people who got cars there.

John L Smith Used Cars

610 436-4909 $$$

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Stephen Schlissel

May 17, 2022

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Excellent and highly professional service at a fair price

John L Smith Used Cars

610 436-4909 $$$

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Nandipharh Ndlelahr

Apr 12, 2022

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John L Smith Used Cars

610 436-4909 $$$

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Jennifer Miles

Mar 15, 2022

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My husband and I recently bought a Ford Escape from here. The owner, John, is very friendly, personable, and helpful. The buying process was quick and smooth, and I appreciated that he wasn’t pushy. We were also impressed that they offer a 3-month warranty to fix anything through their service department at a $50 deductible, so I took the car back today to get a couple things checked. Everyone was super kind and helpful, especially when it came to making the transfer from my car to the rental car smooth since I had my baby with me and had to switch over the car seat, etc. We highly recommend this dealership and will be buying from John again in the future!

John L Smith Used Cars

610 436-4909 $$$

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Purple hair Artist

Mar 4, 2022

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Just got my car inspected and fixed and the auto part of the dealership did an awe job with car

John L Smith Used Cars

610 436-4909 $$$

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Joseph Taylor

Mar 1, 2022

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bought a car from John L Smiths,got a quality car,with new inspection and a warranty.John is a great guy,he helped us get all the paperwork and the loan.It was a pleasant experience

John L Smith Used Cars

610 436-4909 $$$

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Shirley Parker

Feb 15, 2022

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It was a great experience in and out, they really give people a second chance. Thanks 😊

John L Smith Used Cars

610 436-4909 $$$

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Georgia Hope Schlissel

Feb 4, 2022

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Great service and affordable pricing. Paul is always helpful and kind!!

John L Smith Used Cars

610 436-4909 $$$

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Teresa Rutherfurd

Jan 20, 2022

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As always, John L Smith is a great business to work with. I bought my used Lexus from John a year ago and haven't had any problems. After buying my car from them, I decided to give their Service team a try. I called, Paul answered immediately, and scheduled me the next day for basic service and an oil change. So easy and quick! Everyone is always helpful, courteous and professional and has a smile on their face (even if they have a mask on you can tell). I would recommend them to anyone!

John L Smith Used Cars

610 436-4909 $$$

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Nick Serra

Jan 14, 2022

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Been taking my cars here for years, service is always friendly and the repairs are honest. Even for costly repairs, they are happy to explain what it is and why it needs to be done.

John L Smith Used Cars

610 436-4909 $$$

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tim raymond

Jan 13, 2022

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They were great! Armen was very helpful and got me into something I love! Thanks again!

John L Smith Used Cars

610 436-4909 $$$

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Lauren Kelly

Jan 13, 2022

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The only place I’ll ever take my car, 200,000 miles and still going thanks to John L Smith!

John L Smith Used Cars

610 436-4909 $$$

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crystal boggs

Dec 25, 2021

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My daughters Christmas present was totaled in an accident with a deer only 2 days after she got it. John helped get her into a safer, more reliable car. He also helped us speed things along with the insurance company. The experience was pain free and I know I’ll be back when my son is ready for his first car. Oh yeah, We needed something fixed on the car we didn’t notice previously. They pulled it right in to the shop and got us out in 10 minutes. Thank you John and team for helping make our Christmas!!! Happy Holidays to all you at John L. Smith.

John L Smith Used Cars

610 436-4909 $$$

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Angel Perez

Dec 14, 2021

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I was there today and great company they couldn't help me but they gave me directions where to go and I was helped and I have an appointment with the people they requested me with thank you so much, and not to mention I did business with them about 10 years ago and the car still running

John L Smith Used Cars

610 436-4909 $$$

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Fred Wilson

Dec 8, 2021

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All I can say is Wow! Not too many people can say they've had a good experience at a Used car dealer. From the very first conversation, I was impressed by John and how I was treated. Arman who helped to get everything finalized was straightforward and upfront with everything. Their description was spot on. Was even given a very comprehensive warranty on an almost 10 year old vehicle. I would highly recommend John L Smith to anyone else in the market for new used vehicle.

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